Measuring The Impact Of Information System Capabilities On Firm Performance

Dr.  Arafat Salih Aydiner should be commended for his meticulon efforts to investigate the interrelationships hetween information systems (IS)-related capabilities and their effects on firm performance-based a sample of 204 firms in Turkey.  Using the resource-based view (RBV), he develops a set of hypotheses to examine these links, considering the role that may be played by decision-making performance and business-process performance as mediating variables.  It is a good reference book for scholars in the field of management information systems (MIS), managers, policymakers, and graduate students.  It is a very good addition to the IS literature on major emerging countries such as Turkey.  Dr.  Aydiner contributes to the IS literature in a number of ways.  First, specifying IS capabilities with resources and competencies enables the use of the RBV to better explore the strategic value of IS.  Second, a new serial multiple mediator model is designed to consider the influence of decision-making performance and business-process performance on the relationship between IS-related capabilities (i.e., infrastructure, human resources, and administrative) and firm performance.  It is envisaged that the adoption of this approach creates a distinct epistemology for organizations to have a strategic IS perspective.  he book contains a useful bibliography.

Ekrem Tatoglu

Professor at Gulf University for Science and

Technology (GUST) and Ibn Haldun University (IHU)

Istanbul, Turkey